GRAVCORE — TERMS OF SALE 

Last updated: July 31, 2026

These Terms of Sale govern every order placed on this website, operated by Felsina Production (SARL), 94 Rue Ernest Renan, 31200 Toulouse, France, RCS Toulouse 100 561 075 ("GravCore," "we," "us"). Contact: mygravcore@gmail.com. By placing an order, you confirm that you have read and accepted these Terms of Sale, together with our Refund & Pre-Order Policy and Shipping Policy, which form part of them.

1. Products

GravCore designs and sells weighted training vests and related accessories. Product visuals are as accurate as possible; minor variations in color, texture, or finish may occur between images and the delivered product without affecting its quality or use. Stated weights refer to the product itself; parcel (gross) weight may differ.

Our products are training equipment. Use them responsibly and within your physical abilities. Consult a professional before starting any new training program. GravCore is not liable for injuries resulting from misuse of the product.

2. Pre-Orders

Unless stated otherwise on the product page, our products are sold on a pre-order basis:

• The estimated shipping window for the current batch is displayed on the product page and in your order confirmation.
• Shipping dates are estimates, not guarantees. Production and international freight timelines can shift.
• Pre-ordering reserves your unit from the current production batch.
• If shipping is delayed more than 30 days beyond the estimate given at purchase, you may request a full refund at any time until the order ships.

3. Prices and Payment

Prices are displayed in USD and include applicable taxes unless stated otherwise at checkout. Shipping fees are shown before payment. We reserve the right to change prices at any time; the price applicable to your order is the one displayed at the moment of purchase.

Payment is due in full at the time of order, through the payment methods offered at checkout. Your order is confirmed once payment is authorized. We reserve the right to refuse or cancel any order in case of suspected fraud, payment incident, or abnormal order patterns; in that case you will be refunded in full.

4. Shipping and Delivery

We currently ship to the destinations listed at checkout. Delivery times begin when your order ships, not when it is placed. Tracking is provided by email once your parcel is dispatched.

Risk in the products passes to you upon delivery. If your parcel arrives visibly damaged, note it with the carrier where possible and contact us within 48 hours with photos.

If a parcel is returned to us due to an incorrect address provided by the customer or failure to collect it, re-shipping costs are at the customer's expense.

5. Cancellation, Withdrawal and Returns

Our full refund terms are set out in our [Refund & Pre-Order Policy], which forms part of these Terms. In summary:

• 24-hour cancellation: you may cancel your order for a full refund within 24 hours of purchase. After this window, because each batch is made to order, vest orders are final sale and cannot be cancelled or returned.
• Delay exception: if your order's shipping date is delayed by more than 30 days beyond the estimate given at purchase, you may request a full refund at any time until the order ships.
• Defective or non-conforming items: final sale never applies to our mistakes — covered at our expense, see Section 6.
• Where mandatory consumer law in your country of residence grants non-waivable withdrawal or return rights, those rights remain unaffected.

6. Legal Warranties

As a consumer, you benefit from the legal guarantee of conformity (garantie légale de conformité, articles L.217-3 et seq. of the French Consumer Code) and the guarantee against hidden defects (articles 1641 et seq. of the French Civil Code). If your product is defective, damaged on arrival, or does not match your order, contact us within 30 days of delivery with photos and your order number. We will replace it or refund you in full, including shipping, at no cost to you. These commercial commitments do not limit your statutory rights.

7. Limitation of Liability

To the fullest extent permitted by law, GravCore's total liability for any claim arising from an order is limited to the amount paid for that order. Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including for personal injury caused by our negligence or for consumer rights that cannot be waived.

We are not liable for delays or failures caused by events beyond our reasonable control (force majeure), including carrier disruptions, customs delays, strikes, or natural events. If such an event delays your order by more than 30 days, Section 3 applies and you may request a refund.

8. Governing Law and Disputes

These Terms are governed by French law, without prejudice to mandatory consumer protections applicable in your country of residence.

In case of a dispute, contact us first at mygravcore@gmail.com — we resolve almost everything directly within 48 hours. Failing amicable resolution, EU consumers may use the European Commission's Online Dispute Resolution platform (https://ec.europa.eu/consumers/odr) or contact a consumer mediator. In accordance with articles L.612-1 et seq. of the French Consumer Code, the consumer may use the mediation service: [name and contact of your médiateur de la consommation — to be completed]. Otherwise, disputes fall under the jurisdiction of the competent courts.